Aftercare & Service
Aftercare & Service
Aftercare & ServiceHow do I care for my sofa?
Cushions - When your new sofa arrives, you’re going to want to test them out straight away. When you first sit down, you may find that the seat and back cushions look and feel firmer than you were expecting. Don’t worry, this is perfectly normal and they will settle down after a little while. If you wish to speed up the process, give them a good plumping to redistribute the feathers and turn them over every so often to soften.
Legs - Use a damp cloth rinsed in warm water to clean the wooden legs of your sofa. Do not use detergent on them, but you may wish to polish them occasionally with a natural wax.
Environment - There’s something very relaxing about sitting in your sofa soaking up the sun rays that come through the window, however, your sofa may not be such a fan! If your sofa is exposed to sunlight for a long period of time, for example in a conservatory or in a sunny bay window, the colour of your fabric may fade and deteriorate. Keeping your furniture against a radiator may also have the same effect, so please allow for a bit of space between the two
Spillages - If you are unfortunate enough to spill something on your upholstered item, and you have taken out Guardsman Fabric Protection, simply absorb any liquid with a dry cloth and call Guardsman on 0123 544 8844 who will send out their stain removal solution. It is really important you do not use a wet cloth or rub the fabric.
Fabric Choice - Every fabric in our collection has its own unique qualities and composition. Please refer to the sewn in label for specific guidelines on how to care for your specific fabric. This label can usually be found underneath your seat cushion or on the underside of the sofa, if your seat cushion is fixed. For pre-purchase information on fabric care, you will find everything you need to know listed on each fabric on our ‘Free Samples’ page on our website.
Fixed covers - If your sofa has a fixed cover, it’s rather simple to keep it looking great. Regular cleaning with a brush, or even a light vacuum, will keep it looking fresh and dust-free. If you accidentally spill something on your sofa, do not panic. Immediately blot it with a clean, dry cloth, making sure you do not rub it in or use abrasive cleaners as this will likely make the stain worse. If you have our Guardsman Fabric Protection, call them on 0123 544 8844 and they will be happy to help save your sofa!
Fitting removable covers - Our removable covers are attached to the frame with some very cleverly positioned pieces of Velcro. They are designed to fit perfectly over the frame, so when you’re putting them back in place ensure they are pulled taught evenly in both directions. If you need further instructions, or are having difficulty re-dressing your sofa, please contact our friendly customer care team who will happily advise you through the process
Washing your covers - If you have removable covers and you wish to wash them, try and wash all of the covers at the same time, this will avoid any colour variation if washed separately. However, also be careful not to overload the drum, which can sometimes cause damage to your sofa covers. If in doubt, take them to be professionally cleaned. We have included wash care guides for each of our fabrics on our ‘Free Samples’ page, for best results, please refer to this information before washing your covers.
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