Delivery FAQ's
- Essential Maintenance - from 27th July We're currently making some important system changes.For the next few days you may notice some disruption and some of...
- How will I find out about my delivery date? Within 10 days of placing your order, you will receive an email which will require confirmation within 48 hours. You ...
- How should I prepare for my delivery and what should I expect? In preparation of your delivery, we kindly ask that you ensure clear access to the relevant room(s). This includes al...
- Can I change my delivery address? It is not a problem to change your delivery address, we just request you give us as much notice as possible. If you m...
- Do you deliver to Northern Ireland and the Republic of Ireland? We currently do!All deliveries are carried out by our friendly Irish delivery partner, WS Dennison who work alongside...
- Do you deliver to Europe? We offer delivery to the Republic of Ireland. Please click here for prices and more information.Unfortunately, we do ...
- Do you deliver to Rest of the World? Unfortunately not, however we will happily arrange for your items to be delivered to a nominated UK port for you to a...
- How can I check if my new sofa/bed will fit? We want you to love your new item, so we really encourage you to download and utilise our handy guide to ensure the i...
- Can I reschedule my delivery? If you need to reschedule your delivery, simply get in touch with Wincanton, please contact them on 01953 886 060, or...
- I need to cancel my delivery (delivery is scheduled within next 48 hours) It is not a problem to cancel your delivery, simply get in touch with our helpful delivery support team who will be ...